FAQ

WHAT IS YOUR RETURNS POLICY?

A: We offer a 30 day exchange period on size only, if your item is returned in original condition, unworn and with tags attached. Please make sure your item is free from:

- Make up, fake tan and animal hair

- Free from scents of deodorant, perfume or washing powder

Please be careful when trying on our garments! Unfortunately we are unable to cover the cost of return shipping for international customers but will happily ship the new size to you free of charge. If you need to exchange your size, please email us at support@elitefitathletica.com 

Items marked "SALE"are not eligible for return.

 HOW DO I EXCHANGE A SIZE IF YOU ARE OUT OF STOCK?

A: If we are well and truly sold out of the size you need, we can offer you a refund and less the cost of shipping.

 

WHAT HAPPENS IF I WAS SENT AN INCORRECT ITEM?

A: If you have received an incorrect item (this includes incorrect size or colour) we will require you to send through a photo of the item to support@elitefitathletica.com - and then we will be able to proceed with further information on what to do next. We will reimburse shipping expenses when the receipt is included in the return package. When returning an incorrect item please ensure that the garment gets back to us in an original unworn condition with tags attached.

 WHAT FABRICS ARE EACH OF THE PRODUCTS MADE OF?

A: Fabrics used in manufacturing are listed in the product descriptions on our website.

DO THE PRODUCTS RUN TRUE TO SIZE?

A: Most of our products are true to size. Please visit our size chart to choose your correct size before placing your order.

I ORDERED THE WRONG SIZE BY ACCIDENT, AM I ABLE TO CHANGE IT BEFORE YOU SHIP IT OUT?

A: Please contact support@elitefitathletica.com and we will help you anyway we can, as long as you contact us before the product is shipped. Please remember, during launch/restock periods we receive high volumes of orders and emails and can't always make changes to orders before they're shipped.

WHEN WILL YOU BE RESTOCKING?

A: The best way to find out about any EFA updates including restock dates, is to join our mailing list. Our members are the first to know and you can sign up easily by scrolling to the bottom of any page on our website.